Our Privacy and Cookie Policy

The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonise data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organisations across the region approach data privacy.

To comply with new EU regulations, which come into force on May 25th 2018, Delia Online is legally required to contact all members, including anyone who has been a member and subsequently unsubscribed, who in turn must actively give us permission to gather personal information. This information is the questions you are asked by us when you register to become a member, receive newsletters, enter competitions, or post on our Ask Lindsey page. Our data is stored in a secure database protected by a number of access controls. If you have opted-in when registering to receive third-party communications by email they will be from specially vetted companies who we feel may be able to supply you with products or services that add value to your experience with Delia Online. In these circumstances, any information you provide will be subject to the privacy policies of these companies. Data collected through the registration process or market research processes on the site will be used to improve the site, helping us to tailor our services to your needs. If you want to know more about GDPR click here

We collect different types of information about our users for four main reasons:

1. To provide personalised services unique to our members, i.e. Shopping Lists, Your Favourite Recipes.

2. To help us to monitor and improve the services we offer.

3. To sell advertising space on the site, which helps us to keep the site free for people who visit it.

4. If we have permission from the user, or where otherwise allowed by law, to market services to them.


1 We do our very best to protect your privacy by using security technology appropriately. This means:

• we make sure that we have appropriate security measures to protect your information; and

• we make sure that when we ask another organisation to provide a service for us, they have appropriate security measures.

2 We will respect your privacy. You should only receive emails from us, and if you agree, from other organisations we have carefully chosen. We will make sure it is clear when you can make these choices, for example, we have boxes you need to tick if you want to receive marketing and you can change your preferences if you no longer want to receive it. However, we may email you occasionally with information or questions about your registration, your subscription account or postings

3 We will collect and use member’s details only if we have your permission

4 We will be clear in our dealings with you as to what information about you we will collect and how we will use it.

5 We will use personal information only for the purposes for which it was originally collected and we will make sure we delete it securely.

Legal information and how to contact us
If you have any questions or concerns, including use of disclosure of personal information, or breach of our Privacy Policy, please contact us and we will investigate.  We will treat your request or complaint confidentially and aim to resolve in a timely and appropriate manner.  Contact us at enquiries@deliaonline.com, or you may write to:  The Data Protection Officer Delia Online, PO Box 2415, Fordingbridge, SP6 9BN

Changes to our Privacy Policy
Should we elect to change our privacy policy we will post the changes here. Where the changes are significant, we may also choose to email all our registered members with the new details. Where required by law, will we obtain your consent to make these changes.

Page updated on 22nd January 2021

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